Frequently Asked Questions
Everything you need to know about shopping with Hype.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that limited edition drops may have specific return restrictions.
Are the products authentic?
Absolutely. Hype. guarantees 100% authenticity for every item sold on our platform. We source directly from brands and authorized distributors.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you restock sold-out items?
While some core collections are restocked regularly, our limited edition 'Hype.' drops are usually produced in one-off runs and will not be restocked once sold out.